Privacy Policy - ACSL
Privacy Policy
Protecting Lives, Preserving Environment,
Promoting Well-being
Website Privacy Notice

Chubb Limited and its subsidiaries and affiliates (collectively, “Chubb”), are committed to protecting the privacy of visitors to our websites (“Websites”) and users of our mobile applications (“Apps”). It is important that our users understand how we collect, use and disclose Personal Information (as defined below). This Privacy Notice (“Notice”) is designed to help you obtain information about our privacy practices and to help you understand your privacy choices when you use our Websites and Apps. References to “our”, “us”, “we” or “Chubb” within this Notice are to Chubb Limited and its operating companies, as applicable. For the purpose of applicable data protection laws, Chubb Limited is the data controller responsible for determining how and why your personal data is processed when you visit our Websites.

What Personal Information does Chubb collect? How does Chubb collect such Personal Information?

“Personal Information” is information through which a natural person is identifiable or may be identified, either directly or indirectly. This may include your name, physical address, the company for whom you work, phone number, email address, details of the preferences you express to us, your comments and questions, and technical information from the devices you use to access our website or product you are registering (e.g. a device identifier) or the person/company that installed or maintains it. Chubb collects, uses and processes your Personal Information when you submit a form or request, or register a product with us in order to provide you with further information about Chubb’s services or products.

The collection of Personal Information will be transparent to you, and you will have the opportunity to decide whether or not to provide it. However, please note that if you choose not to provide any of the Personal Information requested, Chubb may be unable to provide you with the information and/or services or products that you have requested.

Chubb may also collect certain Personal Information through your use of our websites or apps, such as device identifiers, IP address, and log files. For further information on “How does Chubb use cookies or other tracking technologies?” please see below.

This Notice applies to all information we collect about you, information we collect directly from you, information we automatically collect, information we collect through our Websites, Apps and information we collect from third parties.

You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time.

Why does Chubb collect your Personal Information?

The information presented on this Website is for informational purposes only, provided on an “as is” basis, and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Although Chubb puts a lot of effort in keeping the information and documents on this Website accurate, complete and up to date, Chubb makes no representations or warranties of any kind with respect to this Website or its contents. Any reliance on the material on this Site is at your own risk. This Site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only.

Purpose
Information
Justification
To provide you with requested information, and respond to
Nature of enquiry, Area of Chubb, Customer No (if
Legitimate interest
your questions, including directing you to the appropriate Chubb website.
existing customer), contact information, message content and IP address
To process and deliver your order for our products and/or services.
Contact information, shipping or delivery address, and content
Performance of a contract
Respond to your enquiry request or further process your submitted form
Nature of enquiry, Area of Chubb, Customer No (if existing customer), contact information, message content and IP address
Legitimate interest
Analyse your behaviour on our Website and Apps , in order to improve our products, services, Websites and Apps
IP address, [log files].

Legitimate interest;

Consent (where your consent is required by law)

Respond to a legitimate legal request from law enforcement authorities or other government regulators
Contact information
Compliance with legal obligations
Conduct investigations to ensure compliance with, and comply with, legal obligations
Contact information
Compliance with legal obligations

Where we rely upon Legitimate Interest as a lawful basis, we have balanced your rights and freedoms against our interests or those of any third parties, and determined your rights are not infringed. Legitimate Interest is where your personal data is processed for either our own interests or the interests of third parties. This can include commercial interests, individual interests, or broader societal benefits.

Where is Personal Information stored?

Because Chubb is a global company with locations in many different countries, your Personal Information may be transferred to, stored at and/or accessed from countries other than your own in order to accomplish the purposes listed above. The countries to which your data may be transferred include the United States, the member states of the European Economic Area (“EEA”), the United Kingdom, Switzerland, Canada, Australia, New Zealand, China, Hong Kong, Macau, Singapore, India, Thailand and the United Arab Emirates.

This means that, if you are located in the EEA or the UK, the Personal Information that we process about you may be transferred to, and stored at, a destination outside the EEA or the UK (as applicable). It may also be processed by staff outside the EEA or the UK (as applicable) who work for us, our group companies, or our third party service providers. If you are located outside the EEA or the UK, then Personal Information that we process about you may be transferred to, and stored at, a destination outside the jurisdiction in which you are located.