Hong Kong’s electric vehicle (EV) adoption is accelerating, with over 100,000 EVs on the road by the end of 2024—and counting.

But while demand for charging infrastructure grows, one glaring issue is slowing progress: app fragmentation. For drivers, every car park might require a new app, a fresh login, and a separate payment method. For car park operators and facility managers, this fragmented system causes daily friction, tech complaints, and missed revenue opportunities.

The App Overload Bottleneck
Picture this: a driver enters a car park and spots an available charger—only to realize it’s operated by a provider they’ve never used. That means downloading a new app, creating an account, linking a payment method, and hoping the charger is still free by the time it’s all set up. Repeat this across multiple locations and you have a digital maze that turns charging into a frustrating chore.

Hong Kong currently hosts around 10 different EV charging networks, each with its own app, pricing model, and availability system. This complexity doesn’t just inconvenience drivers—it discourages them from using public chargers, directly undermining the city’s ambitious goal of installing 200,000 subsidized chargers by 2027.

A Smarter Solution: ACSL’s Universal EV Payment Kiosk
Enter ACSL’s smart payment kiosks—a unified solution designed specifically for the Hong Kong market. These kiosks eliminate the need for multiple apps, allowing drivers to pay for charging using credit cards, Octopus, mobile wallets, or even cash. No downloads, no signups—just plug in and pay.

Better still, the system allows for combined payment of parking and charging fees at the exit station. This seamless integration means less time at the gate and fewer abandoned transactions due to tech confusion or app failure.

Why Drivers Love It
Drivers benefit instantly, they simply pay and go. There’s no need to manage multiple accounts or passwords, and no hidden fees or in-app surprises. One early adopter summed it up: “I used to have a folder just for charging apps. Now I just tap and charge—it’s so much easier.”

A Win for Car Park Operators and Facility Managers
This isn’t just a win for drivers. Car park operators and facility managers stand to gain across the board:

• Increased Utilization: Simplified charging means higher usage rates, especially in commercial zones where EV drivers tend to stay longer and spend more.
• Streamlined Operations: No more juggling multiple service providers, handling app-related complaints, or losing potential users due to tech hurdles.
• Boosted Revenue: Bundled payments tap into existing parking infrastructure, unlocking charging revenue with minimal additional overhead.
• Future-Proof Infrastructure: As government incentives roll out and charger numbers rise, ACSL’s universal system keeps facilities agile and competitive.

One System, Multiple Benefits
With the EV charging landscape in Hong Kong evolving rapidly, adaptability is key. ACSL’s payment kiosks offer a streamlined, scalable solution that meets the needs of today’s EV drivers while positioning your car park for tomorrow’s growth. Whether you manage a shopping mall, office building, or residential estate, removing friction from the charging experience is a smart investment in both customer satisfaction and long-term profitability.

Ready to future-proof your car park? Connect with ACSL now to explore how our payment kiosk solution can simplify operations and energize your EV strategy.